Frequently Asked
Questions

We offer a full spectrum of digital marketing services including Search Engine Optimization (SEO), Pay-Per-Click Advertising (PPC), Social Media Management & Advertising, Content Marketing, Email Marketing, Conversion Rate Optimization (CRO), and Reputation Management. All campaigns are data-driven and tailored to your business goals.

Results vary by channel. Paid advertising (Google Ads, Meta Ads) can generate traffic and leads within 1–2 weeks of launching. SEO is a longer-term investment that typically shows meaningful results in 3–6 months. Social media builds audience and brand awareness steadily over time. We set clear, realistic expectations from day one.

Yes, our creative team handles everything from content strategy and graphic design to copywriting, scheduling, and community management. We develop a content calendar aligned with your brand voice, and you can review and approve all posts before they go live.

We run campaigns across all major advertising platforms including Google Search & Display, YouTube, Meta (Facebook & Instagram), LinkedIn, TikTok, and Microsoft/Bing Ads. Platform selection is based on where your target audience spends their time and which channels offer the best ROI for your industry.

Advertising budgets depend on your goals, industry, competition, and geographic target. We work with budgets starting from $500/month and scale with your growth. During the onboarding process, we'll conduct a competitive analysis and recommend an optimal starting budget based on your specific objectives and expected returns.

No ethical agency can guarantee exact lead numbers, as advertising results are influenced by market conditions, budget, competition, and many other factors. What we do guarantee is rigorous campaign management, transparent reporting, continuous optimization, and a relentless focus on maximizing your ROI. We share realistic projections based on historical data in your industry.

Yes, all of our pricing is custom and tailored to the specific scope of your project or campaign. We don't believe in one-size-fits-all packages. After a free consultation, we prepare a detailed proposal outlining deliverables, timelines, and investment — with no hidden fees.

For ongoing services like SEO and social media management, we typically recommend an initial 3–6 month commitment to allow enough time to see meaningful results. We do not lock clients into multi-year contracts. Our goal is to earn your continued partnership through performance and results, not contractual obligation.

We accept all major credit cards (Visa, Mastercard, American Express), bank transfers (EFT/ACH), PayPal, and e-transfers. Project invoices are typically split into milestone payments, and monthly retainers are billed automatically on a set date each month.

Yes, we offer ongoing website care plans that cover software updates, security monitoring, daily backups, uptime monitoring, performance optimization, and a set number of monthly content update hours. These plans ensure your website stays secure, fast, and up to date at all times.

You can reach our support team by phone at +1 (833) 224-0074, by email at info@elevate-esolution.com, or by submitting a request through our client portal. For urgent matters, we recommend calling directly. For non-urgent requests, email typically receives a response within 2–4 business hours.

Our team is available Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. Emergency support for critical website issues is available 24/7 for clients on our care plans. We observe Canadian statutory holidays and will notify clients in advance of any scheduled closures.